Frequently Asked Questions
Is Haunted Mayfield Manor really haunted?
A: Mayfield Manor is a scary attraction. We have experienced some unexplainable occurrences during the construction of the Manor and we welcome any paranormal investigators who are interested in conducting an investigation to contact us.
Can Your Actors touch me?
A: Mayfield Manor has a No Touch Policy. We train our actors to never place hands on any patron. In return we expect the same respect from our guest on not touching our actors.
Is there an age requirement for admittance?
A: Anyone under the age of 13 should be accompanied by an adult. We prefer no one under the age of 11 go inside the haunt due to the mature content of our production.
Is it scary?
A: Isn’t that the point?
How long is the production?
A: Each group should be expected to spend about 20 minutes moving through the home of Dr. Horace Mayfield and his family.
Is there anything I cannot bring with me?
A: No weapons, drugs, alcohol of any kind are allowed on Haunted Mayfield Manor property. No flash photography or videotaping is allowed in the house without prior consent. Please make sure to keep your cell phones on silent in your pocket. Anyone who does not obey the rules of the Manor must leave the Manor, with no refund.
Where do you wait?
A: Haunted Mayfield Manor has both outdoor and indoor waiting areas.
Where can I buy tickets?
A: Either online purchase or at our ticket counter on site.
Where do I park?
A: The city of Galveston charges for street parking from 9 AM until 6 PM, there are private lots in the area as well. If you are attending the Haunted Manor in the evening hours after 6 pm, free street parking is available.
How do I get a job at Haunted Mayfield Manor?
A: Please contact our director at firstname.lastname@example.org for information on becoming part of our team!
Warning and Disclosures
Please read this warning before entering our attraction.
This attraction reserves the right to refuse admission to anyone. You will experience loud audio, lighting, extremely low visibility, flashing lights, fog, special effects, and sudden actions by actors. You should never enter a haunted house attraction if you suffer from extreme heart conditions; you are prone to seizures, any severe medical problem or suffer from any type of mental disease.
Do not enter the attraction if you are intoxicated, under the influence of illegal drugs or heavy medications. Do not smoke, run, eat or drink in the attraction. There is absolutely no touching of the actors, the mechanisms or props inside the attraction or in the store or waiting area. No video or flash photography is allowed. Your cell phone must be put in silent mode during your tour of the attraction.
You may not be permitted to enter the attraction or asked to leave the attraction if rules are not followed.
There are absolutely no refunds.
Enter at Your Own Risk
Your ticket is a revocable license and may be taken and admission refused upon refund of purchase price. Holder of a ticket understands that there is inherent risk involved with attending this attraction. Holder voluntarily assumes all risks and dangers associated with participation in this attraction. In consideration and acceptance of entrance into this attraction holders of tickets agrees to release the operator, affiliates, officers, directors, members and employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly from attending this attraction or any of the attractions at this location.
Warning!! Your ticket is a license to enter at your own risk. All patrons assume all risk and danger incidental to Haunted Mayfield Manor before, during, and after the tour.
You will be videotaped and your images may be broadcasted on our web site with no compensation. By entering Haunted Mayfield Manor you waive any injury or talent claims whatsoever and accept these terms and conditions. Specifically you claim no copyright interest in your image if used as part of any web sites, any video images or any promotional materials for Haunted Mayfield Manor or others.
You hereby release all broadcast and talent rights.
Any questions should be directed to our info line at (409) 762-6677.